Implications from fragmentation of the healthcare industry are most obvious in this chronic disease age. Affordable Care Organizations have no choice but traverse a rough terrain....
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Banks must transform to fit in well with the Evolving Digital Ecosystem and Advanced Analytics will help them get to it with ease and precision… Or else … they will be losing o....
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Data Analytics is the science of examining, concluding and implementing the useful data for organization’s growth. In today’s connected world, data is available everywhere. T....
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This white paper explains various progressive levels in the journey towards becoming an analytics driven organization.
The winning formula to achieve success with analytics lies in an organization’s ability to identify specific business use cases/ problems and form an implementation strategy to achieve those goals.
For many of these applications, the automatic understanding of images/ videos will provide new business opportunities in terms of augmenting and enhancing customer experience.
With predictive analytics, the key to effective customer acquisition and retention lies in identifying the right prospects and targeting them with the right offers at the right time, and through the right channel.
One of the most compelling aspects of Customer Effort Score (CES) is that it can be measured throughout the customer journey to identify friction points and determine actions to reduce high effort.
In order to establish strong footprint in the market, Healthcare organizations must record and monitor patients’ interaction across all the breadth of channels.
This whitepaper aims to illustrate basic technologies used in speech analytics, their use cases and how RoI from speech analytics software can be maximized.
Many organizations place a strong focus on collecting as much data as possible. However, being data-rich is not the same as being insight-rich. While collecting data is important, ....
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RPA CoE — implemented through strategic automation and effective governance — can accelerate organizations’ automation efforts and drive continuous improvement to yield bottom-line results.
The BFSI industry is rapidly changing because of new regulations, digital economy, and millennial customers. This industry is under great pressure to cut costs while maintaining hi....
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This whitepaper sheds light on what RPA is and how it works, besides discussing its significance in the business world.
Robotic Process Automation (RPA) has become a hot topic for organizations in the last few years. These days, many organizations are embracing RPA to automate their repetitive, high....
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The ever-increasing digital demands and user expectations have raised the bar in terms of how customer relationship management (CRM) solutions are leveraged by the company.
Cloud use and migration are undeniably increasing. According to a new Markets and Markets analysis, the usage of cloud is projected to expand at a compound annual growth rate (CAGR....
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Running Windows workloads on-premises stops a company from swiftly adapting to shifting market needs. So, moving data and workloads to the cloud is vital for the digital transforma....
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While cost saving is one of the major benefits of moving to the cloud, it’s not guaranteed. Many factors need to be considered when optimizing cloud costs. The cost of cloud migr....
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Intelligent Revenue Cycle Management (iRCM) is driving a dramatic revolution in the healthcare industry. This innovative approach incorporates advanced technologies like Artificial....
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In the medical industry, Anesthesia is distinguished by its exacting standards and specialized procedures, making the billing process particularly demanding. Unlike many other medi....
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